About Us

Master Craftsmen Shop was first opened in March 1982. We are located on North Boundary Street, a block behind Colonial Williamsburg's Merchants Square. We are proud to offer handcrafted fine bracelets, jewelry, pewter, ornaments and gifts made in Williamsburg, VA. 


 


Bracelet Line

Our bracelets and jewelry are made in our upstairs workroom. All of our precious metals and findings are purchased in the USA. Most of the bracelets are silver but we do offer 14 karat gold and gold filled bracelets. Gold filled wire is made by heat and pressure bonding a thin layer of gold to a brass core. The value of gold filled is greater than gold plated because gold filled has an actual layer of karat gold. 14 karat gold bracelets are not shown on our website but if you call us or email us we will be happy to give you a quote.

Sizing of Bracelets

When you first put on one of our cuff bracelets gently pull it apart and slip it over your wrist and squeeze it until it feels comfortable. Don’t squeeze or pull the bracelet too much as this back and forth motion could cause some of the smaller bracelets to break.  The bracelets are available in a regular adult size but if your wrist is larger than standard we can make a larger size for you.  Call us and we will be happy to assist you.  Our child size usually fits ages 5 through 9 and infant fits newborn through age 4.  We also offer a doll size that fits the American Girl doll but is also purchased for premature babies and newborns to wear the first few months.

BraceletSizing

Care of Bracelets

Continual wear of silver will help it develop a nice patina that will require little or no care.  Should it become tarnished, rub it with a polishing cloth or silver polish and wash it in warm soapy water and rinse. We offer a polishing cloth and silver wash under the cleaning products category

Pewter Line

Our Master Craftsmen pewter line is also made from pewter that is purchased in the USA. Pewter is an alloy composed of at least 90% tin, with smaller amounts of other metals added, mostly copper and antimony. Our pewter is lead free. It may also be used as liquid metal to cast different forms such as handles or ornaments. Our cups, plates and bowls are spun on a lathe where flat circular disks of pewter are forced over a wood or metal chuck. Special tools are used to bend the pewter into the desired shape. Most of our pieces have our “MC” symbol stamped on them.

Since 1985 we have designed a new angel ornament for our pewter ornament collection.  In 2009 we began adding a new Santa ornament.  Our ornament collection also includes a wide variety of animals.

Care of Pewter

Pewter does not tarnish the way silver can tarnish. Like all metals,  pewter does oxidize when exposed to air but it does it very slowly and evenly. It has a very low melting point and should not be brought in direct contact with a source of heat. After each use, hand wash your pewter in warm soap and water and follow with a good towel drying. Do not put your pewter in the dishwasher or use it as a food storage container.  Always line your pewter with glass or plastic if you intend to use it for plants or flowers. There are pewter polishes available, if needed.

Engraving

We offer both in-house engraving which is done on a pantograph and hand engraving.  If you prefer hand engraving please call us at 800-866-7458 and we will be happy to help.  We work with a very talented Master Engraver. Engraved items may take 2 to 5 days to process. Please allow a couple of extra days during holidays and graduations.

Returns

The Master Craftsmen Shop will accept exchanges or returns for items purchased within 30 days of purchase. This does not include items that are engraved.

There is a 90 day guarantee on products made by the Master Craftsmen Shop. During that period if there should be breakage, we will repair or replace the item at no charge.  After the 90 day period, we are not responsible for any breakage, or wear and tear, though we will repair the product, if possible, for a fee. 

Packaging

Each item that is purchased comes in its own gift box accompanied by a shop card.  The bracelets also come with a card that gives instruction on how to put on the bracelet and take care of it.

Christmas ornaments come in their own cloth bags that have the Master Craftsmen logo embossed on them as well as in a gift box.

Payment

We accept Visa, MasterCard, American Express and Discover.

Personal Privacy

Your personal information is confidential.  We never rent, sell or exchange email addresses or home addresses.

Shipping

We will make every effort to ship your order in 24 to 48 hours of receiving it.  Engraved items may take up to a week or more depending on the time of year. During the holidays, allow up to 10 days for engraving. Should that time frame change, we will contact you regarding your shipment and order. Some of the pewter items that are handmade may take longer and we will notify you as to when they will ship. Orders are processed six days a week, however there is no shipping on weekends or holidays.

We ship UPS and Post Office from the Master Craftsmen Shop in Williamsburg, Virginia.  Please be sure you are providing us with a complete and correct street address (for UPS) and zip code.  There is a minimum charge of $10.00 for any address correction by the carrier. Shipping to PO Boxes, APOs and FPOs is only available through the US Postal Service.

Prices and shipping charges are subject to change without notice.